At Pangolin-X, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following information:
- Name and contact information
- Location data (state and LGA)
- Farm and crop information
- Payment information
- Usage data and preferences
2. How We Use Your Information
Your information is used to:
- Provide personalized weather forecasts
- Generate crop-specific advice
- Process payments and maintain your subscription
- Improve our services
- Communicate important updates
3. Data Protection
We implement various security measures to protect your information:
- Secure data encryption
- Regular security audits
- Limited access to personal information
- Secure payment processing
4. Data Sharing
We may share your data with:
- Payment processors for subscription management
- Weather data providers to provide local forecasts
- Service providers helping us operate our platform
5. Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Delete your account
- Opt-out of marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze service usage
- Improve user experience
7. Updates to Privacy Policy
We may update this policy periodically. Significant changes will be notified to users via email or service notifications.
8. Refund Policy
Our refund policy is as follows:
- Refunds are only available for subscription charges that were successfully processed but did not reflect in your account
- No refunds are provided for successful signups or renewals where the service was accessible
- To request a refund, please contact us at contact@pangolin-x.com with your transaction details
- Refund requests must be submitted within 7 days of the transaction
- Processing of refunds may take 5-10 business days depending on your payment provider
9. Contact Us
For privacy-related questions or concerns, contact us at:
Email: contact@pangolin-x.com